Definitions. For the purposes of this Privacy Policy, the following terms will have the meaning set forth in this section.

"Personal information": any information relating to an identified or identifiable person or entity (depending on the jurisdiction from which you access the site), such as personal name, postal address, email address and telephone number; date of birth; gender; ID number; company name, postal address, email address and telephone number; job; and products you bought.

"Database": Any organized set of Personal Information that is subject to Information Processing (as defined below), by electronic means or in any other way, whatever the mode of collection, storage, organization or access.

"Information Processing": Any systematic operation and process, electronic or otherwise, that allows the collection, registration, organization, storage, alteration, linking, evaluation, blocking, deletion, dissociation and in general the processing of personal information; Through transmission searches, interconnections or transfers.

“Data Controller" either "Controller of a file, registry, database or data bank": The natural or legal person, public or private, who is the owner of a file, registry, database or data bank or who has the authority to decide how and why personal information will be processed.

"Dissociation of Information": Any processing of Personal Information so that the information obtained cannot be associated with any identified or identifiable person.

“Related Party”: Any entity affiliated with the Site, which performs functions related to digital marketing, order preparation, logistics, dispatch, customer service and after-sales.

"Promotion": means any sweepstakes, contests and other promotions offered through the Site that require registration.

"Service providers": any third party service provider, other than a Related Party, who may perform certain services for us, such as website hosting, order fulfillment, delivery of promotional materials and product offers, clearing, and credit and debit processing Card payments or perform other services on our behalf.

Conditions related to the Processing of Information.

The database maintained by the company and the data controller as indicated below for the operation of the sites where personal information is stored, in accordance with this Privacy Policy, is duly registered (if applicable and required) in the jurisdiction where the database is located. Personal Information will only be used by the company for the purposes established in this Privacy Policy.

Use of Personal Information.

Company may use your personal information, whether actively or passively collected: (1) to provide you with information or services, or process transactions that you have requested or agreed to receive; (2) process your registration with the Site(s), including verifying that your email address is active and valid; (3) improve the site(s) or our services, personalize your experience on the Sites, or with your consent to serve you specific content that is relevant to you; (4) contact you regarding your use of the Sites and, at our discretion, changes to our policies; (5) for internal business purposes; AND (6) for the purposes disclosed at the time you provide your Personal Information. In addition, for a secondary purpose, with your consent, the company may use your Personal Information for direct or indirect marketing of products and services. You will also have the right to opt out of this communication.

Active Collection of Personal Information. In general, you can visit the Sites without revealing who you are or giving us information about yourself. However, in order to access or take advantage of some areas of the Sites, we may ask you to provide Personal Information. Upon such a request, the Company will also request your express consent to actively collect personal information from you. If you agree to such action, your continued use of the Site(s) will be deemed an affirmation of your consent to further requests for Personal Information. We may obtain demographic or similar information from service providers and, with your consent, may combine that information with personal information we collect and track (such as transaction history, warranty registration, returns fulfillment, returns , etc.) to create a Profile on an individual so that we can provide you with personalized services and interactive communication, advise you on new products and services that may be of interest to you, and for internal market research and service development. We treat all such information as Personal Information subject to this Privacy Policy.

Personal information may be requested and collected in various places and in various forms on the Site(s), including, but not limited to:

-registration forms for newsletters and other email communications;
-participation in sweepstakes (if permitted by applicable law), contests, auctions, surveys, discount programs and other promotions that may be offered on the Sites;
-sign up to receive information, such as product catalogs.
-registration to be a member of one of the Sites.
-request technical support;
-submit an inquiry through the Sites;
-purchase a product from the Sites;
-register product warranty information; Y
-communicate or interact with us through the Sites.

You can always choose not to submit Personal Information, however, as a result, you may not be able to access certain features and functionality of the Sites.

If you have registered as a member of any of the Sites, you may update or modify information that you actively provided through the Sites, including contact information and email marketing preferences. You can do it by logging into your user account. You are responsible for maintaining the accuracy of the information you submit to us.

Passive Information Collection. In addition to the personal information you actively provide to us, we or our service providers may use a variety of technologies to automatically collect information when you use the Sites and when you use certain third-party sites (see “Network Advertising and Retargeting” below). This information may include demographic information, browser type, operating system, IP address, mobile device identifiers, and other such information. This information may also include clickstream data, which is information about the page-by-page paths you take while browsing the Sites and certain third-party sites. Some third parties may also collect similar information when you visit the Sites or other websites and online services.

The methods that we and our Service Providers may use to automatically collect such information are as follows:

Cookies: Cookies are data files that are placed on a computer when it is used to visit a website. These cookies may be used for many purposes, including, without limitation, tracking user preferences and web pages visited while using the Sites and certain third-party sites for marketing and other purposes. These service providers use cookies or web beacons to help us deliver site content, compile site metrics and analytics, and help us improve and personalize your experiences on the sites and in our advertising efforts. A list of these companies is available upon request. You can disable cookies using your browser preferences. However, some features of the Sites may not work properly or may work slowly if you disable cookies. Please also note that disabling cookies will remove all cookies from your system, including those you may find useful, such as passwords and usernames you have saved from frequently visited websites.

Web Beacons and Pixels: We may include small graphic images called web beacons, also known as “Internet tags” or “clear gifs”, or pixels, on our web pages and email messages. We may use web beacons, pixels, or similar technologies for a number of purposes, including, without limitation, counting the number of visitors to the Sites, monitoring how users navigate the Sites, counting how many emails we send were actually opened, or to counting how many particular articles or links were actually viewed, and for third-party marketing as described under "Network Advertising and Retargeting" below.

embedded scripts: An embedded script is programming code designed to collect information about your interactions with Sites. It is temporarily downloaded to your computer from our web server or a third party we work with, is active only while you are logged in to the Sites, and is removed or disabled from then on.

Network Advertising and Retargeting. Where legally able to use, Company may participate in online ad networks and exchanges that display relevant advertisements to Site visitors based on their interests reflected in their browsing on the Sites and on certain participating third party sites. networks and exchanges. Advertisers may collect information about the advertisements displayed during use of the Sites and certain third-party sites which advertisements are clicked. These companies use cookies, web beacons, pixels, and other similar technologies to passively collect information from you through company emails and based on your activity on the Sites and certain third-party sites that may be used to personalize advertising. that you see on the Site or elsewhere on the web. Collection of such information through these methods may allow advertisers to track each time an online ad from that advertiser is served to you. This means that some information about your browsing on the Sites and certain third-party sites may be shared with these companies for the purpose of serving advertisements on the Sites and on certain third-party sites, and the company may receive from some of these companies information about Your activity on the Sites and on third-party sites you have visited. The site does not respond to “do not track” signals.

This information is used for marketing purposes and the practice is sometimes called “retargeting” to indicate that information from one retailer is used to suggest relevant products offered by another retailer to you. This Privacy Policy does not cover the use of information such third parties may have collected from you (for example, browser type, operating system, domain name, day and time of visit, page(s) viewed) or the methods used by The third parties to collect that information (for example, cookies, web beacons and clear gifs). Click on these links to learn more about the privacy policies and practices of these companies. We make no representations or warranties regarding the business policies or practices of such third party advertisers and we encourage you to familiarize yourself with their privacy policies. You can also learn more about opting out of network ad retargeting or retargeting in "Opt out of ad retargeting."

Third Party Information. We may, from time to time, obtain supplemental information about you from third party sources or from our marketing partners in connection with websites or co-branded promotions and network advertising services (see above). If we receive personal information from a third party source and/or combine the information we receive from these third party sources with your Personal Information, we will treat that information and the combined information as Personal Information. We are not responsible for the accuracy of information provided by third parties or how such information is collected and used by such third parties.

Lotteries, Contests and Promotions. We can offer Promotions. By participating in a Promotion, you agree to the terms, conditions or official rules governing such Promotion, which may contain specific requirements of you, including, except where prohibited by law, that Promotion sponsors use your Name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the official rules of the Promotion, such as on a winners list.

Disclosure of Information. Except as otherwise provided, the company does not share, rent or sell any Personal Information it collects to third parties for third party solicitation or marketing purposes. We may, at our sole discretion, share with third parties such as advertisers, business partners, and other information that was prior to such sharing, subject to Data Disassociation. For example, we may communicate that a certain percentage of our website visitors and customers are PC users or MacIntosh users.

In addition, we may share personal information with third parties as described at the time you provide the information and under the following circumstances:

Service providers: We may share your Personal Information with Service Providers, who are prohibited from using your Personal Information for any purpose other than providing this assistance and are required to protect the Personal Information collected by them on behalf of the company or disclosed to them by the Company. company and to comply with the general privacy principles described in this Privacy Policy.

Retargeting Advertising: To the extent permitted by applicable law, Company may share certain user information about you, including certain limited personal information, with advertisers through the use of cookies, web beacons, and pixels, placed in Company emails. company and on sites. This information about you allows Advertisers to track your preferences and web pages visited while you use the Sites and certain third-party sites and use that information to target advertising on behalf of the company. The company does not share your information with third parties for their own marketing purposes.

Business Transfers: The company may share Personal Information with its Related Parties for internal business purposes. Company also reserves the right to disclose and/or transfer any information collected, whether through or in connection with the Sites or otherwise, including Personal Information, to third parties in the event of a proposed or actual purchase, sale ( including liquidation, seizure, merger or any other type of acquisition, disposition, transfer, assignment or financing of all or part of the company or any of the businesses or assets or shares of the company or of a subsidiary or division of the company same In order for you to continue to receive the same products and services from the third party In addition, Personal Information may be transferred to jurisdictions that may not provide adequate protection of personal data.

Legal and Security Obligations: To the fullest extent permitted by applicable law, we may also transfer and disclose user information, including Personal Information, to third parties: (i) in the event that we must respond to subpoenas or other legal process or if such disclosure is required or permitted by the law; ii) at the request of government authorities conducting an investigation; (iii) protect and/or uphold the Terms of Use or other policies applicable to the Sites; or (iv) protect the personal safety, life, health, rights, property, or safety of any individual. To the extent permitted by applicable law, we may also use IP addresses, mobile device identifiers, or other information we collect to identify users, and may do so in cooperation with copyright owners, Internet service providers or security service providers at our discretion. Such disclosures may be made without notice to you if permitted or required by applicable law.

Your rights.

Right to Access, Rectify, Erase and Object to Information Processing of your Personal Information. You can exercise your rights to (i) access the Personal Information we have about you, as well as the Information Processing that is done with your Personal Information, (ii), rectify the Personal Information in case it is incomplete or inaccurate, (iii) Delete the Personal Information that is being used for one of the uses provided in this Privacy Policy and (iv) object to the Information Processing of your Personal Information at any time by sending a letter to the email address : Mentioned at the end of the policy. In order to properly address your request, please attach your first name, last name, postal address, telephone, email address and any other contact details that we may use to verify your identity and contact you, a copy of your ID card or identification with photo and a clear and precise description of the Personal Information to which you wish to access, rectify, delete, limit the use or disclosure or oppose the Processing of Information, as well as any other information useful to locate Personal Information. All of our communications with you will be delivered with the highest available levels of confidentiality and confidentiality. The claim will be subject to the applicable regulations on data protection regarding deadlines and other requirements.

Revocation of Consent and limitation of use and disclosure. At any time you can revoke the consent given to the company about your personal information by contacting the data protection team at the indicated email address. After that, we will delete all personal information stored in our databases. However, you should be aware that it is not always possible to completely remove or remove all information from our databases without some residual data due to backups and other reasons. You can also limit the use or disclosure of your personal information by contacting the data protection team at the email address indicated above (or the applicable email address at the end of this Privacy Policy depending on the jurisdiction from which you access to the Sites), indicating your desire to withdraw or limit your information. A response will be provided to you in accordance with the mechanism and schedule required by applicable law.

Unsubscribe from Mailing Lists. You can always ask us to remove your name from our mailing lists. In case you want to remove your name from a mailing list, or if you want to update your information (for example, change your address), you can do so at any time by notifying the company by letter to the address indicated at the end of this document. .

Opt out of receiving commercial correspondence . The Company provides various means for you to opt out of receiving commercial emails. If you do not wish to receive email notifications regarding our products or services, you may opt out of receiving the information each time you provide us with your Personal Information. Otherwise, in at any other time you can disable it by logging into your user account and changing your preferences. You may also opt out of any commercial email you receive from the Company by selecting the “unsubscribe” or similar option included with each email.

Opting Out of Receiving Retargeting Advertising. If you do not want to receive retargeting advertising from the company, based on your activity on third party sites, you can disable cookies as described above in the cookies section and clear your browser history.

Children's Privacy Protection. The Sites are not intended for children and are not directed to persons under the age of majority under applicable law. If you are under the age of majority in your jurisdiction, please do not use the Sites.

Storage and Transfer of Information. The Sites are operated in the jurisdiction shown at the top of the Site to which you access (the “Relevant Jurisdiction”). Please note that the information we collect, including Personal Information, will be processed and stored in the Relevant Jurisdiction and may also be transferred, processed and stored in other jurisdictions, where Privacy and data protection laws may differ from those in your country. Accordingly, courts and other authorities in the Relevant Jurisdiction and in other jurisdictions may, in certain circumstances, be entitled to access your Personal Information. By using the Sites or providing information to us through the Sites, you consent to this transfer, processing and storage of your information in the Relevant Jurisdiction and in other jurisdictions. Regardless of where the processing takes place, Company service providers are contractually bound to protect the confidentiality and security of your personal information.

For more information about our policies and practices regarding the use of foreign service providers, please contact our Privacy Coordinator as described below.

The Sites are not intended for customers or individuals outside of Chile.

Cambios en esta Política. From time to time, the company may modify this Privacy Policy. Any changes will be notified to you if required by local law and will be effective immediately when the revised policy is posted on the Sites. Please visit the Sites periodically to learn of any changes. However, not we will use your Personal Information in a manner materially different from that set forth in the policy posted on the Sites at the time your Personal Information was collected unless we receive your consent.

Contact. If you have questions about our Privacy Policy, our practices or your dealings with the Sites, wish to request access to or correction or updating of your Personal Information, wish to withdraw your consent (subject to legal or contractual restrictions and reasonable notice) O tiene razones para creer que la empresa puede no haber cumplido con esta Política de privacidad, puede escribir a nuestro Coordinador de privacidad en: